Customer Service

Water is one of the most vital resources provided to you and your family.  The 248 men and women of PWSA are dedicated to providing their customers with a safe and ample supply of water, each and every day.  In order to better serve you, we have developed several programs that can address many of the questions and concerns you may have that are related to your water supply. Below is some information on available programs PWSA provides to its customers.

Available Programs
If you are interested in any of the programs below, please contact the number listed below.  These programs are available free of charge to all of our customers.
Low Volume Testing - For customers experiencing a reduction in the volume of water at their property, please call (412) 255-2429.

Lead Analysis - For customers concerned about lead in their drinking water, please call (412) 782-7553.

Treatment Plant Tours - For educational or civic groups wishing to learn how drinking water is produced, please call (412) 782-7553.

Zip Check - Zipcheck is a method to pay your water bill through automatic deduction from your checking account, please call (412) 255-2423.

 

General Information about Water and Sewer Related Issues

Water Conservation
Provides tips on conserving water in the home, instruction on how to find leaks and information on your water meter.

Water Waste Prevention
Presents 25 simple things you can do to prevent water waste in the home.

Winterization Reminder
Lists various steps to assist you in preventing the water system in and around your home from freezing.

Sewer Back-Up Information
Provides tips on what to do when you experience a sewer back-up.

Water Rate Schedule
Provides information on the current water and sewer rates.

 

 

Water Exoneration Hearing Board Schedule

 

All hearings before the Water Exoneration Hearing Board are held on the second floor of

1200 Penn Avenue, Pittsburgh, PA 15222.

 

January 21, 2009

February 18, 2009

March 18, 2009

April 15, 2009

May 20, 2009

June 17, 2009

July 15, 2009

August 19, 2009

September 16, 2009

October 21, 2009

November 18, 2009

December 16, 2009