Customer Service

Water is one of the most vital resources provided to you and your family.  The 260 men and women of PWSA are dedicated to providing their customers with a safe and ample supply of water, each and every day.  In order to better serve you, we have developed several programs that can address many of the questions and concerns you may have that are related to your water supply. Below is some information on available programs PWSA provides to its customers.

Available Programs
If you are interested in any of the programs below, please contact the number listed below.  These programs are available free of charge to all of our customers.
Low Volume Testing - For customers experiencing a reduction in the volume of water at their property, please call (412) 255-2429.

Lead Analysis - For customers concerned about lead in their drinking water, please call (412) 782-7553.

Treatment Plant Tours - For educational or civic groups wishing to learn how drinking water is produced, please call (412) 782-7553.

 

General Information about Water and Sewer Related Issues

Water Conservation
Provides tips on conserving water in the home, instruction on how to find leaks and information on your water meter.

Water Waste Prevention
Presents 25 simple things you can do to prevent water waste in the home.

Winterization Reminder
Lists various steps to assist you in preventing the water system in and around your home from freezing.

Sewer Back-Up Information
Provides tips on what to do when you experience a sewer back-up.

 

Water Exoneration Hearing Board Schedule

 

All hearings before the Water Exoneration Hearing Board are held on the second floor of

1200 Penn Avenue, Pittsburgh, PA 15222.

 

December 21, 2011

January 18, 2012

February 15, 2012

March 21, 2012

April 18, 2012

May 16, 2012

June 20, 2012

July 18, 2012

August 15, 2012

September 19, 2012

October 17, 2012

November 21, 2012

December 19, 2012