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Employment

Working for PWSA

To inquire about job opportunities and availabilities, please contact our Human Resources at

412-255-8800 ext 8574 or at HR@pgh2o.com.

Current Job Openings

Applications can be printed out and mailed or faxed directly to:

The Pittsburgh Water and Sewer Authority
Attn: Human Resource Department
Penn Liberty Plaza I
1200 Penn Avenue
Pittsburgh, PA 15222


HR fax:  412-393-0513


Job Title

Job Description

Application Deadline

Field Services

DUTIES:

  • Responsible for the operations and maintenance of the water distribution system, including main lines, service lines and hydrant repair and replacement
  • Oversee the day to day Field operations to ensure that interruptions are kept to a minimum
  • Installation of new and replacement water mains and services with a primary focus on lead service line
  • replacements
  • Ability to Coordinate work between the city, contractor and homeowner for the lead service line replacement project
  • Oversee the replacement of lead services from the main to the curb and into the house
  • Schedule appointments to have Allegheny Health Department do final inspections inside of customer homes this may entail evening hours
  • Strong record keeping skills and ability to develop others
  • Meets with customers, developers and contractors; investigate complaints, claims, reports of encroachments and vandalism; take necessary actions to correct the situation
  • Coordinate with customer service regarding termination and restoration of service
  • Ensures the proper planning, design, scheduling, and construction of operations and maintenance projects
  • Reviews and prioritizes operations and maintenance work orders
  • Approves time cards, overtime and vacation requests
  • Manage employee development through development goals and IDP
  • Confers regularly with the Deputy Director on matters of policy and short and long-term planning; works on special projects required
  • Prepares and makes recommendations for the budgets of departmental expenditure requirements, including personnel, equipment, and capital planning
  • Manage the safety of all operations. Conducts safety meetings, inspections and provides documentation related to all safety issues.
  • Knowledge of hydraulics as practiced in the waterworks industry
  • Attends meetings and may give presentations to the Board of Directors as required by the Deputy Director with officials of state, county, and special districts as directed by the Deputy Director
  • Work independently, use time wisely, and complete assignments in a timely manner as well as take both verbal and written directions
  • All other duties as assigned
June 7, 2018 at 4:00 p.m.
Customer Service

DUTIES/PRIMARY RESPONSIBILITIES:

Responsible for maintaining the stability of the AMI system, from the water meter installed at a property to the customer’s bill, based on consistent actual meter readings. Monitors the data collectors in the field, responds to any alerts/alarms from vendor software, and performs quality assurance checks on the meter reading data utilized for Billing. Tracks aged reads and no reads, strategically eliminating both via an effective Non-Access Program. Works collaboratively with management personnel in Field Operations to ensure that Pennsylvania Public Utility Commission (PA PUC) regulatory guidelines are met with respect to the performance and reporting of meter/MXU installations, meter/MXU replacements, and meter tests. Guarantees the import of meter reading data into the Customer Service Management (CSM) software, both from the Authority owned and maintained AMI and from other water service providers. Oversees the pre-bill editing, billing, and final bill production of water and wastewater charges, including usage and monetary adjustment approval. Ensures that the flow of data between the Authority and the Allegheny County Sanitary Authority (ALCOSAN) is efficient and timely. Supports Finance activities by ensuring the reconciliation of ALCOSAN billings to the Authority and Authority wastewater bills to its customers; monitoring the ALCOSAN liability; and reporting accurate billed revenue totals. Audits billed consumption monthly and discloses any losses/gains to management. Develops a strong daily working relationship with the Customer Service Manager to embark on joint initiatives to consistently achieve best in class service. Establishes and enforces clear expectations of employees’ adherence to the Authority’s policies and procedures. Develops the AMI and Billing staff via training and morale building activities. Provides efficient and professional service to Authority personnel and its customers, despite budget constraints. Continuously monitors and updates AMI and Billing metrics, ensuring that expectations are met, and programs are in place to address planned changes. Oversees the constant maintenance of the CSM. Follows and responds in strict accordance with applicable laws, regulations and established policies, including union agreements and the PWSA employee handbook, to ensure fair and standardized treatment of employees. Performs activities and functions of related lower-level personnel as assigned or required. Performs such other related tasks and duties as assigned or required.


 

Jun 4, 2018 at 4:00 p.m.
Human Resources, Administration
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • This individual works closely with the Human Resources Specialist(s) and is responsible for maintaining applicant tracking, employment verification, and clerical maintenance.
  • Post job positions on PWSA website and other applicable employment sites.
  • Reviews applications and resumes to begin screening process and schedules interview appointments.
  • Secures meeting rooms and prepares interview packets for interviewers.
  • Compiles evaluation scores and creates grid.
  • Participates in administrative staff meetings, personnel seminars and other meetings as required. Maintains and updates seniority lists for all union employees (AFSCME and PJCBC).
  • Provide reporting assistance to HR Manager and other duties as assigned.

 

May 30, 2018 at 4:00 p.m.
Public Affairs
DUTIES/PRIMARY RESPONSIBILITES:
  • Promotes and improves the performance of development and business services. Identifies opportunities to promote PWSA’s development services and publicize success.
  • Assist in preparation and delivery of presentations to the public and the PWSA Board of Directors on development related issues.
  • Represent the Authority by actively participating in relevant associations and public events.
  • Serve as lead intergovernmental liaison for assigned projects and programs.
  • Monitor development budgets and schedules for development projects of varying scope and complexity.
  • Collaborate with PWSA Finance and Engineering departments to accurately project development related revenue.
  • Compile, review, and analyze data. Prepares reports relating to development and growth in the City of Pittsburgh. Regularly disseminate development related reports to stakeholders.
  • Coordinate internal Engineering and Legal resources to facilitate project delivery.
  • Monitor changes in the laws related to utilities that affect the PWSA budget and operations.
  • Under supervision of the Senior Manager of Public Affairs, develop communications strategies and plans related to PWSA’s business and development services.
  • Performs other duties as assigned by the Senior Manager of Public Affairs

 
May 30, 2018 at 4:00 p.m.
Finance/Administration
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Coordinates, assigns, and reviews the work of professional staff engaging in evaluating departments’ requests for personnel, professional services, equipment, supplies, and capital assets.
  • Conducts long-range financial planning and analysis related to the Authority’s financial needs, operational and infrastructure goals and EPA/DEP and PUC priorities.
  • Stay up-to-date with accounting, legal, and regulatory developments affecting the department and the Authority. Ensures compliance with applicable policies, rules, regulations, laws, and agreements.
  • Function as a subject-matter expert for the department. Develop and document formal policies, procedures, and practices into a manual that guides the department activity and financial activity of the Authority.
  • Supports the Treasurer in making regulatory filings and reports.
  • Monitors budget allocations, expenditures, revenues, financial transactions, and fund balances for compliance with adopted budgets and forecasts.
  • Build a team of high-performing individuals to achieve the goals of the department.
  • Serves as a liaison between administration and operations/engineering to address budgeting and financial management issues.
  • Assist with a variety of external agency personnel including board members, auditors and regulatory staff for the purposes of providing information and general support.
  • Assist with the selection, design, implementation, and development of a new enterprise resource system, accounting system, and related systems.
  • Supervise the procure-to-pay process and implement process improvement to reduce the close cycle time, increase accuracy, and minimize manual touch-points for all financial data.
  • Other duties and responsibilities as required.

 
May 29, 2018 at 4:00 p.m.
Finance/Administration
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manage Authority’s cash and liquidity. Ensure that sufficient funds are available to process payments, invest in infrastructure, and service debt while maximizing return on cash and investments.
  • Manage the Authority’s debt portfolio, assess opportunities for refinancing, secure additional debt capital from both bank and capital markets and maintain all credit support vehicles.
  • Ensure compliance with all trust indentures, loan agreements, bond covenants, and filing deadlines.
  • Manage relationships with all financial services providers, including banks, capital market firms, consultants, and rating agencies.
  • Manage the Pennsylvania Public Utilities Commission regulatory processes, ensuring that all approvals are received on a timely basis.
  • Perform risk management activities including actions to insulate the Authority from interest rate risk and other hedging activities as well as insurance coverage management.
  • Make credit determinations for vendors and large customers.
  • Perform economic and financial analysis of efficiency projects identified by Authority departments and/or the Performance Improvement Office.
  • Assess the needs of the Department and provide leadership in planning and implementation.
  • Build a team of high-performing individuals to achieve the goals of the Authority.
  • Other duties and responsibilities as required.

 
May 29, 2018 at 4:00 p.m.
Engineering & Construction
 
DUTIES: 
  • Support in maintaining projects handled by the project manager through the e-Builder system structure including scope, budget, and schedule.
  • Liaison between e-Builder, Finance, and Procurement.
  • Responsible for project setup which includes entry of project budgets and commitments.
  • Assists Project Systems Coordinator in identifying, defining and developing solutions to issues that arise in existing processes.
  • Works with project managers to ensure their projects are updated in e-Builder and are accurate throughout the project life cycle.
  • Attends monthly project meetings with all system users to ensure adequate functionality and problem resolution.
  • Follow (or adhere to) policies and procedures to ensure the company has proper controls embedded in each process. Monitor internal controls related to all phases of project life cycles.
  • Distributes updates and notices relevant to the Project Management System.
  • Assists Coordinator with related user maintenance activities, such as setup, role assignment, and license utilization.
  • Performs other related duties as assigned.

 

Open Until Filled
Warehouse

DUTIES: 

Assists Manager of Inventory Control in maintaining Inventory Control System (ICS) for supplies, equipment, parts, and materials used by the Authority. Takes orders and receives inventory and issue the same to work crews and personnel. Compiles and maintains records and prepares inventory reports, both manually and by computer, on the quantity, cost, type of supplies, materials, and equipment received, stocked and issued. Inventories supplies, equipment, parts, and materials; compiles inventory projection reports to determine quantities of items to order. Prepares requisitions and orders supplies, materials, parts, and equipment. Coordinates distribution (and returns) of supplies, materials, parts and equipment Contacts vendors regarding availability of items, prices, delivery dates, repairs, maintenance, and general information. Maintains records and files for all purchases, order requisitions, special deliveries, pick-ups, and all items on loan, maintenance requests. Loads and unloads supplies, equipment, etc. manually and/or with appropriate equipment and stocks shelves. May maintain current listing of all bin locations for inventoried and stored items; labels all items in warehouse with number, description, unit of measure, and bin location. Must be able to respond to call-outs. Performs activities and functions of related lower-level personnel and other related tasks/duties as assigned or required.


 

May 29, 2018 at 4:00 p.m.
Finance/Administration

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review current processes, procedures, rules, and systems to ensure compliance with best practice controls on the Authority’s financial reporting. There is a critical need for comprehensive automation of controls and documentation of the control environment.
  • Manage all traditional accounting activity in accordance with GASB standards for an entity governed by the Pennsylvania Public Utilities Commission. Supervise all general ledger entries, monthly, quarterly, and annual closings.
  • Perform all functions related to financial and management reporting including organizational performance reports, audited and unaudited financial reports, compliance reports and ad hoc reporting.
  • Stay up-to-date with accounting, legal, and regulatory developments affecting the department and the
  • Authority. Ensures compliance with applicable policies, rules, regulations, laws, and agreements.
  • Function as a subject-matter expert for the department. Develop and document formal policies, procedures, and practices into a manual that guides the department activity and financial activity of the Authority.
  • Supports the Treasurer in making regulatory filings and reports.
  • Build a team of high-performing individuals to achieve the goals of the department.
  • Manage the audit engagements and all department activities to facilitate efficient completion of audits.
  • Participate in the selection, design, implementation, and development of a new enterprise resource system accounting system, and related systems. Also, direct the development and deployment of an organizational performance monitoring system.
  • Supervise the procure-to-pay process and implement process improvement to reduce the close cycle time, increase accuracy, and minimize manual touch

 

May 29, 2018 at 4:00 p.m.
Water Production

DUTIES/PRIMARY RESPONSIBILITES:

  • Serves as a point of contact to the SCADA manager and water production team at the Water Treatment Plant regarding all instrumentation and SCADA operation.
  • Installs and maintains communication equipment.
  • Troubleshoots all connectivity issues involving the SCADA and networks at the treatment plant and sub locations, including but not limited to the pumping stations.
  • Maintain, install, configure and backup/restore SCADA system software.
  • Assist with managing the security assets connected to the SCADA system.
  • Maintain SCADA and instrumentation at field sites as needed.
  • Develop reports using SQL and PI Historian within the SCADA system.
  • Programming of PLC’s and OIT’s
  • Review drawings with the SCADA Manger for all SCADA-related projects, including new construction.
  • Communicates verbally and in writing to share and transfer institutional knowledge with the SCADA manager, water production management, and staff regarding SCADA.
  • Responsible for the creation and continuous update of a daily SCADA log book.
  • Responds to requests from the SCADA manager and deputy director of water production in coordinating the day to day operations of the SCADA system.
  • Performs other duties as assigned by the water production management team, as needed.
  • Responds to emergency call outs regarding SCADA system malfunctions.

 

Open Until Filled
Customer Service

DUTIES/PRIMARY RESPONSIBILITIES:

Performs moderately responsible clerical duties requiring independent analysis, exercise of judgment and detailed knowledge of relevant PWSA programs, policies, procedures and regulations; responds to inquiries from the general public, PWSA personnel, etc., regarding various PWSA programs, policies, procedures and regulations; classifies, indexes, files or distributes forms, correspondence, payments, etc.; researches, pulls and routes files as appropriate; receives visitors, mail, and telephone calls; may give information and directions and distribute equipment; routes to appropriate person or division; follow-up on requests or complaints; keeps manual and/or automated records accurate through file maintenance, posting, updating, checking, etc.; operates office machines (e.g. PC, copier, calculator); performs data entry, retrieval and other processes as requested or required; computes figures and/or mathematical calculations or analyses as requested or required, etc.; proofreads materials and verifies documents, invoices, etc.; drafts routine letters and memos; may type correspondence, requisitions, invoices, lists, etc.; and performs activities and functions of related lower-level personnel and such other related tasks and duties that are assigned or required.


 

Open Until Filled

Finance

SUMMARY:

Under the supervision of the Finance Manager, assists with the maintenance of the Authority’s accounting records and daily transactions.  Performs general accounting; payroll, accounts receivable and accounts payable processing and oversight; and other duties required under the Authority’s accounting procedures.

 

 

Open Until Filled

Director of Water Production,
Field Services

SUMMARY:
The Director of Water Production is responsible for the performance management of the operation and maintenance of PWSA’s Water Treatment Plant, membrane filtration plant, and pumping stations of the Pittsburgh Water and Sewer Authority, and is responsible for ensuring that produced water and water distribution system quality meets or exceeds applicable city, county, state, and federal regulations, as well as expectations of the consumers.


 

Open Until Filled

Engineering & Construction

SUMMARY:
Reporting to the Executive Director, develops, directs, coordinates, organizes and manages the Engineering and Construction Division of the Authority; provides professional advice and detailed recommendations to the Executive Director and the Board of Directors in the development of the approved Capital Improvement and Special Project Program.


 

Open Until Filled

Customer Service

DUTIES/PRIMARY RESPONSIBILITIES:
Performs moderately responsible clerical duties, requiring independent analysis, exercise of judgment and detailed knowledge of relevant PWSA programs, policies, procedures and regulations; responds to inquiries from public, PWSA personnel, etc., regarding various PWSA programs, policies, procedures and regulations; classifies, indexes, files or distributes forms, correspondence, payments etc.; researches, pulls and routes files as appropriate; receives visitors, mail, and telephone calls; may give information and directions and distribute equipment; routes to appropriate person or division; followup on requests or complaints; keeps manual and/or automated records accurate through file maintenance, posting, updating, checking, etc.; operates office machines.


 

Open until filled


Verifying Residency

All Pittsburgh Water and Sewer Authority (PWSA) employees must be residents of the City of Pittsburgh. PWSA will accept the following documents to verify legal residence, also known as a domicile.  One way to determine if you are residing within the City of Pittsburgh is to see to whom you pay local taxes.  Several areas of the city have streets within the City and a borough (e.g. Greentree, Wilkinsburg). 

Human Resources will accept the following documents to verify residency. Additionally, the PWSA reserves the right at all times to request clarification and/or other supporting evidence and documentation to ensure that employees are compliant.

One of the following documents must be presented to prove domicile and legal residence:

  • Current executed Lease Agreement
    • Include a canceled check for one month’s payment or the security deposit.
  • Mortgage payment booklet
  • Document identifying homeowner name and property address.
  • Title to domicile property.

Also, two of the following supporting documents, showing the City address, must be presented:

  • Vehicle Registration Card
  • Vehicle Insurance Card
  • Current Gas Bill *
  • Current Electric Bill  *
  • Current Telephone Bill  *
  • Current Cell Phone Bill
  • Current Cable Bill  *

*NOTE:  A letter from the representative company confirming it is establishing service for the new resident is acceptable.

Prior to purchasing or renting a place of residence, applicants and employees may email careers@pgh2o.com to verify that the property is located within the City of Pittsburgh.