Operations Permits

Online permitting and credit card payments now available for all permits!

We are excited to launch our new online permitting system! Beginning November 1st, all dye testing, hydrant flow tests, hydrant meters, tap terminations, and residential tap permits will be submitted digitally through our website. The online system offers exciting new resources such as credit card payments, email notifications, chat discussions, digital permits, and 24/7 access to your user dashboard.
 

Access the PWSA Permitting Portal

No paper applications will be accepted for these permits. First-time applicants will be prompted to register for an account. For applicants that want to pay by check, begin your application online and mail your check to:

1200 Penn Avenue

Pittsburgh, PA 15222

Attn: Permits

A technician will process the check and complete your permit digitally.

Need help submitting an application? Click here for a library of tutorials. Additionally, applicants can reach out to our permitting division with any questions by emailing permitinfo@pgh2o.com or calling 412-255-2423 ext. 8030.

PWSA employee helping customer at the permit counter.

Many construction projects require submission to PWSA to obtain a permit for the use of fire hydrants or waterline shut-offs. Hydrant flow tests, hydrant meters, and waterline shut permits are to be submitted digitally. 

Payments may be made by credit card or check. For payments made by check, begin your application online and mail your payment to:

1200 Penn Avenue

Pittsburgh, PA 15222

Attn: Permits.

A technician will process your payment and complete your application digitally.

First-time applicants will be prompted to register an account.

Begin your application now!

Any questions should be directed to Permits at 412-255-2423 ext. 8030 or by emailing permitinfo@pgh2o.com.