A customer residing in Perry South wrote us to praise the contractor crew that worked to restore a portion of the road to its original condition near his home. He brought the issue to our attention because he believed some additional leveling work was required, to which the crew, according to the letter, was prompt in their response.
“Your thoughtfulness and consideration is greatly appreciated,” said the customer regarding the crew.
We greatly appreciate the efforts of our restoration contractors as we continue a large-scale renewal of our infrastructure. Thank you!
A customer residing in Homewood South gave us a ring to inform us of her satisfaction regarding a phone call she had with Dispatcher, Deborah Kenney. The customer was dealing with a personal issue at the time of a water main break repair on her street, and Deb went above and beyond to ensure that water was delivered to her for use as crews worked to resolve the issue. Deb also replied to the handful of questions she received from the customer concerning our water main break protocols in great detail. Thank you for your dedicated service, Deb!