Our Stormwater team attended a meeting at the Brighton Heights Citizens Federation about our proposed stormwater fee on May 13th. This is one of many meetings around the city where we will explain and answer questions about our stormwater management program and how the stormwater fee would be charged for each property in the city based on its impervious (hard) surface area. We also shared an update about our Woods Run Stormwater Project in Riverview Park. PWSA is planning to begin landslide remediation this summer for one of the rain gardens constructed during the first phase of the project along Riverview Avenue. The second project phase along Mairdale Avenue is currently in design.
PWSA’s new PGH2O Cares team spoke to residents at Oakland Planning and Development Corporation’s Oakland-Wide Community Meeting on May 25th about our new enhanced customer assistance programs. At the beginning of this year, the PGH2O Cares team hit the ground running to bolster enrollment in our programs and identify ways to reduce water usage, saving customers money on their monthly bills.
This group of education and outreach professionals are dedicated to working directly with our most vulnerable customers and are passionate about the one-on-one work they will be doing to build relationships with those who need support.
Community meetings are a great way for us to reach people and explain how easy it can be to take advantage of programs that can ease financial hardship. Often customers may not even realize they are eligible for these opportunities!
Customers can receive 100% reduction of our fixed monthly water and wastewater conveyance charges for one year through our Bill Discount Program, and a $15 reduction of their past due balance for every on-time monthly payment. Other programs like Flexible Payment Plans and our Hardship Grant Fund can go a long way to relieve financial strains.
To schedule a future presentation in your community, go to: