Classy Construction

Our great partners at Frank J. Zottola Construction, Inc. are currently hard at work on the Maryland Avenue Stormwater Improvement Project. This project will use cost-effective green stormwater solutions throughout Shadyside to reduce runoff entering the combined sewer system.

“They have been easy to talk to, have worked with the residents, have great flagmen and have been very neat and tidy at the end for each day,” wrote a happy Shadyside customer within the project boundary. “I have supervised park construction in the past and would hire this team in a minute,” they added.

Thank you for your excellent and friendly work, Zottolla crews!

Stellar Service Line Replacement

Earlier this month, members of our Operations Department collaborated with contractor, Independent Enterprises, Inc., to replace a lead service line in Point Breeze. Water Repair Foreman, Eugene Saunders; Operator, Tom Conlin; Utility Workers, Ken Kitzinger and Kirk Shimp; and Truck Driver, Rich Mason of Team PGH2O were all praised for preparing the line for replacement.

“The PWSA crews found our buried shut off valve, rerouted water through our outdoor hose outlet so we would still have water to use, and prepared the ground for the lead team to do their work,” wrote the customer.

The crew from Independent, led by Joe Bruno, was also thanked for their efforts.

“We were very impressed with their professional attitude, the consideration they showed us, the quality of their work, and the impressive clean-up after they were finished,” the customer added.

Keep up the good work!

Terrific Teamwork

Residents in Highland Park reached out to thank a variety of Team PGH2O members for their outstanding work in replacing their meter and water service line. The following individuals were mentioned:

• Administrative Assistant, Donna Scullon, was thanked for her work in getting their meter connected for external read and coordinating the service line replacement.
• Plumber, Ralph Cerminara, was thanked for resolving a pressure difficulty during the meter replacement process.
• Senior Manager, Paul Bingham; Water Repair Foreman, Eugene Saunders; Plumber, John Forse; Utility Workers, Ken Kitzinger and Austin Biondo; Operator, Rich Mason; and Driver, Bob Munizza, were appreciated for the organizing and executing the replacement of the service line.

“The field team reported promptly, worked safely and corrected our problem,” they wrote.

Thank you, all, for upholding our commitment to high-quality service!