Pittsburgh, PA - The Pittsburgh Water and Sewer Authority (PWSA) is committed to supporting our customers in need by offering financial relief for income-qualified residential customers having difficulty paying their water and sewer bills. Our Cash Assistance Grant provides up to $300 per year to assist eligible customers who are at or below 150 percent of the Federal Poverty Level with paying their PWSA bills. Dollar Energy Fund administers the program and is currently accepting applications for its 2019-2020 program year. Customers can call Dollar Energy at 1-866-762-2348 to apply.

PWSA’s additional assistance programs include the Winter Shut Off Moratorium (available annually from December 1st through March 31st), Bill Discount Program (offering a 75 percent discount on our fixed water and wastewater conveyance charges, approximately $26.66 per month), and the Free Lead Line Replacement Project. 

Since the inception of these programs in 2018, 2,715 customers enrolled in the Winter Moratorium, 3,283 enrolled in the Bill Discount Program, 341 were approved and granted a total of $71,595 for the Cash Assistance Program, and 339 were approved and granted a total of $1,188,326 for the Free Lead Line Replacement Program.

More information on any of these programs can be found on our Customer Assistance Programs page. Customers can review the income eligibility chart below to determine if their income, based on household size, falls within the guidelines for enrollment.