Skip to main content

Pittsburgh Water and Sewer Authority

Home
  • Residential & Commercial Customers
    • Residential & Commercial Customers Overview
    • Account & Billing Info
    • Rates
    • Customer Assistance Programs
    • Service Changes
    • Buying or Selling Property
    • Pipe Ownership
    • Backflow Device Testing
    • Tips, Maintenance & Prevention
  • Developers, Contractors & Vendors
    • Developers, Contractors & Vendors Overview
    • Bids & Opportunities
    • Consultant Outreach
    • Supplier Diversity Program
    • Permits
    • Developer's Manual & Standard Details
    • 2022 Business Development Series
  • Projects & Maintenance
    • Projects & Maintenance Overview
    • Service Outages
    • Search All Projects
    • Planning & Future Projects
    • Construction Projects
    • Water Main Replacement
    • Lead Line Replacement Programs
    • Common Issues & Questions
  • Your Water
    • Your Water Overview
    • Water
    • Water Quality & Treatment
    • Water Reliability Plan
    • Water Equity
    • Sewer
    • Stormwater
    • Our Service Area
    • Lead Information
    • Educational Resources
  • About Us
    • About Us Overview
    • Board & Board Meetings
    • Executive Leadership
    • Mission, Vision and Core Values
    • Tap Into Pittsburgh Water
    • Careers
    • Finance
    • Environmental Compliance
    • Year in Review
    • Rules & Regulations
    • Contact Us
  • News & Events
    • News & Events Overview
    • Press Releases
    • Newsletter Articles
    • Events & Meetings
  • Search

What can we help you find?

Service Outages
Report an Issue
My Account
Don't have an account?
Sign up now
Other ways to pay

Breadcrumb

  1. Home
  2. News & Events
  3. Newsletter & Press
  4. Press Releases
  5. Statement from Pittsburgh Water and Sewer Authority on this week’s weather outlook

Statement from Pittsburgh Water and Sewer Authority on this week’s weather outlook

As remnants of Tropical Storm Ida reach Pittsburgh, residents asked to prepare for severe rains and report basement backups.
Image of rainfall

Pittsburgh, PA - Today, and through Wednesday, severe storms are forecasted within the Pittsburgh area. The Pittsburgh Water and Sewer Authority (PWSA) is closely monitoring these storms. PWSA customers experiencing a basement sewage backup in their home or business or street flooding in their neighborhood are asked to report these events to our 24/7 Emergency Dispatch by calling (412) 255-2423, press 1.

To prepare for this week’s storms, PWSA crews spent most of Monday inspecting and cleaning catch basins in flood-prone areas including Ellsworth Avenue at Morewood Avenue in Shadyside, Hayson Avenue in Banksville, areas of Squirrel Hill, Dithridge Street at Webster Hall and South Neville Street in Oakland, and South Henley Drive near Riverview Park in the Northside.

Heavy rainfall combined with wastewater can cause our sewer system to become overwhelmed, resulting in basement backups, flooded streets, and raw sewage spilling into our rivers. If you should experience a basement backup or flooding, please follow these tips to keep your family and loved ones safe and protect your home or business.

Tips for Street or Overland Flooding

During heavy storms, water can quickly submerge streets, sidewalks, create hazardous conditions for motorists and pedestrians, and leak into buildings through cracks in foundations, doorways, and windows. If you see overland flooding occurring, please call 911 and then report to the Pittsburgh Water and Sewer Authority by calling our 24/7 Emergency Dispatch (412) 255-2423, press 1. 

Several flood preparedness tips are provided on our website.

  • Keep an emergency supply of bottled water and non-perishable food on hand in case of service outages.
  • If you need to evacuate, do so immediately and follow posted evacuation routes set by first responders 
  • Never walk, swim, or drive through flooded waters – turn around don’t drown! 
  • If your vehicle is trapped in rapidly moving water, stay inside. If water is rising in the vehicle, then seek refuge on the roof.  
  • If trapped in a building, go to its highest level going onto the roof only if necessary 

The number of severe rain events has increased significantly over the last decade in Pittsburgh, with more severe rainstorms from 2010-2018 than the previous 40 years combined. With climate change and the increase in intense storms, this will only get worse. We can’t stop the rain, but we can use innovative solutions to absorb, capture, and slow the flow of rainwater before it enters our overburdened sewer system.

Bar graph from NOAA depicting severe storms events in Allegheny County, PA. Data Source: National Oceanic and Administration (NOAA) Severe Storm Events https://www.ncdc.noaa.gov/stormevents/

“Our top priority is to protect our customers’ health and safety,” said Will Pickering, CEO of the Pittsburgh Water and Sewer Authority. “Heavy storms are increasingly common in Pittsburgh and it’s important that we all take the necessary precautions to keep our families, loved ones, and homes safe. Please call our Emergency Dispatch to report occurrences of flooding and basement backups.”

Print This Page
Share
  • email
  • twitter
  • facebook

Related Press Releases

Public map from July 2025 reflecting completed, active, and upcoming lead lines replacements

Press Release

More than $25 Million in PENNVEST Funding Supports New Round of Lead Line Replacements

07/16/2025 -
Combination of Low-Interest Loans and Grants Brings Pittsburgh Water Closer to Completing All Residential Lead Service Line Replacements by 2027.
Water Workshop 2025

Press Release

Pittsburgh Water Announces Return of Immersive 'Water Workshop' on June 18

06/11/2025 -
Launched as a series in 2024, this year's Water Workshop attendees can expect an even deeper dive into their sewer and stormwater systems.

Sign Up for Our Newsletter

Media Inquiries

Please call our 24/7 Media Line 412-430-3898 

PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

Follow Us

Footer First Column

  • Check Your Usage
  • Update Your Contact Info
  • Service Outages
  • Rules & Regulations
  • Privacy Policy

Sign Up for Our Newsletter

Footer Second Column

  • Residential & Commercial Customers
  • Developers, Contractors & Vendors
  • Projects & Maintenance
  • Your Water
  • About Us
  • News & Events
Copyright © 2025 Pittsburgh Water
Powered by Interpersonal Frequency I.F. Logo