Update Your Contact Information
Click this link to update your current telephone number and e-mail address with PWSA!
PWSA has enhanced our
online billing service!
Log-in or enroll with our new online billing system.
Log-in or Enroll Now
One-Time Bill Payment
PWSA has partnered with Paymentus Corporation to offer our customers a one-time remote payment option! *Please note that a service fee will apply.
Residential customers who want to make a one-time payment, click here
Commercial customers who want to make a one-time payment, click here
To make a one-time telephone payment, call 1-866-837-9084.
Welcome to the PWSA Website!
PWSA provides water and sewer services to more than 300,000 consumers throughout the City of Pittsburgh and in surrounding areas. PWSA strives to achieve excellence in financial management, internal effectiveness and regulatory and environmental issues.
PWSA's vision is to provide water and wastewater services that meet or exceed regulations and customer expectations at the lowest possible cost. We encourage your comments about how we can better serve you.
PWSA is updating Customer Rules and Regulations. The updated drafts are posted to the website for public comment.
All comments should be submitted in writing to Melissa Rubin, Executive Communications Coordinator, via mail, e-mail or fax. Verbal comments will not be accepted.
1200 Penn Avenue
Pittsburgh, PA 1522
PWSA now offers one-time
payments on-line and vi
Report a Water or Sewer Emergency 24/7
or (412) 255-2409
1200 Penn Avenue
Penn Liberty Plaza I
Pittsburgh, PA 15222
the 2012 Water Quality Report
Click here to download the full report.
PWSA now has
an updated Procedures Manual For Developers!
PWSA Procedures Manual for Developers (pdf file)