If you experience frozen pipes inside your home you should locate and shut the main/meter valve as well as call a plumber immediately.
If you need assistance locating or shutting the main/meter valve, please call PWSA Dispatch 24/7 at 412-255-2423.
A PWSA plumber will shut the water at the curb.
PWSA is posting work locations, outages and water saving tips on Twitter.
Check out the live twitter feed at the lower right side of the homepage!
PWSA is now offering a new way to pay your bill. Simply bring your bill stub to a 7-Eleven® location and tell the cashier the amount you wish to pay. Convenience fee applies.
For more info click here.
2013 Water Quality Report
PWSA works hard to provide safe reliable drinking water at the lowest possible cost.
No water quality violations in over 30 years!
If you prefer to have a hard copy sent by mail, please call Customer Service at 412-255-2423 to request a copy.
PWSA has adopted a new bill design that’s easier to read and allows customers to easily track their consumption costs. Customers can familiarize themselves with the new bill format by clicking here
Keep an eye out for snow and ice blocking catch basins. As the snow and ice begin to melt clogged drains mean flooding and
covered fire hydrants can mean big trouble for fire fighters and those they work to protect.
Report covered catch basins and fire hydrants to 311.
The Pittsburgh Water and Sewer Authority is upgrading to an Advanced Metering Infrastructure (AMI).
BY INSTALLING A NEW 20-INCH WATER VALVE
PWSA is installing new water and sewer infrastructure on Waterfront Place between 11th Street and 21st Street in the Strip District.
PWSA is installing new water and sewer infrastructure as part of PennDOT's intersection improvement project.
PWSA is installing new water and sewer infrastructure on West Carson Street in the West End. This work is part of PennDOT's West Carson Street project.
PWSA is installing a new access manhole at the intersection of South Craig Street and Winthrop Street in Oakland.
PWSA is installing a new fire hydrant on Center Avenue at Cypress Street in Shadyside.
PWSA is replacing the existing catch basin on Reed Street at Dinwiddie Street in Uptown.
PWSA is repairing sewers and installing a new access manhole on North Lang Avenue at Fielding Way in Homewood.
PWSA is installing a new 16-inch water main on River Avenue between 1075 Progress Street and 1376 River Avenue in the Strip District.
PWSA is installing a new access manhole on Olivant Street in East Liberty.
PWSA is installing new 36" - 54" sewers as part of a sewer seperation project Downtown.
PWSA is coordinating with a private developer to install new water and sewer infrastructure in conjunction with Bakery Square 2.0.
PWSA repaired a 15-inch sewer in the 500 block of Norton Street in Mount Washington. Temporary paving is in place. Final restoration is scheduled for spring.
The City of Pittsburgh is upgrading the streetscape on Penn Avenue between Evaline Street and Mathilda Street in Bloomfield. This is Phase I of the Penn Avenue reconstruction project.
PWSA is working in conjunction with PennDOT to relocate a 20-inch water main and install new separate sewers on West Carson Street between the West End Circle and McKees Rocks. This project is being done in conjunction with the PennDOT project to widen West Carson Street.
PWSA is working in conjunction with the Waterfront Place Development to relocate and install new water and separate sewers on Waterfront Place from 14th Street to 21st Street.
PWSA is working on a sewer improvement project on Valmont Street, Aylesboro Avenue and Northumberland Street in Squirrel Hill. The project consists installing new 8", 15" and 24" storm sewers and a new 8" water main.
PWSA is replacing a 6-inch water main with a new 12-inch water main on Ellsworth Avenue between South Negley Avenue and Greenbriar Way in Shadyside. Construction is currently on-hold and will resume after the new year.
PWSA is repairing a 24-inch sewer in the parking lot of the Pittsburgh Zoo. Due to the extreme depth of the existing sewer, the repair process is very extensive.
PWSA is relocating a 72-inch storm sewer, 60-inch sanitary sewer and a 36-inch water main in coordination with PennDOT's replacement of Heth's Run Bridge in Morningside.