Welcome to The Pittsburgh Water and Sewer Authority's (PWSA) web site.

PWSA provides water and wastewater services to approximately 250,000 consumers throughout the City of Pittsburgh and surrounding areas. PWSA has set a new standard for delivering quality to its customers, employees and associates and strives to achieve excellence in financial management, internal effectiveness and regulatory and environmental issues.

PWSA's vision is to provide water and wastewater services that meet or exceed regulations and customer expectations at the lowest possible cost. We encourage your comments about how we can better serve you.

 

DYE TESTING ORDINANCE

On March 28, 2006, Pittsburgh City Council passed a Dye Testing Ordinance on behalf of PWSA. All city of Pittsburgh residents who wish to sell their property on or after July 5, 2006, must be in compliance with the Dye Testing Ordinance. 

For more information about the ordinance, go to our Dye Test section.


Evidence of Compliance Certificate - Dye Testing (pdf file)

PWSA Now Offers Online Billing

You can now enroll in paperless billing.

Save your stamps, checks, and the environment!

Enroll now

                     

ULS Line Warranty

Many of you have personally experienced the burden of replacing water and/or sewer lines or know someone who has.  This is an extremely expensive repair that can cost thousands of dollars and create tremendous hardship for homeowners. 

Beginning January 1, 2010, you will automatically receive unlimited coverage on your external water service line and your sewer lateral line with no dollar limit.  Repairs will include concrete work and paving. Your monthly water and/or wastewater bill will increase by only $5.00 a month.  If you would like to opt-out of this service line protection plan, which is not recommended, you will get a full refund of service line protection plan payments made within the first six (6) months of 2010.

If you wish to opt-out of Utility Line Security’s plan and have it removed from your PWSA bill, please click: ULS Opt-out.

 

2008 Water Quality Report

The 2008 PWSA Water Quality Report is now available for download! 

 

One-Time Bill Payment

Online and Via Telephone!

PWSA has partnered with Paymentus Corporation to offer our customers a remote payment option! You can now pay your PWSA water and wastewater charges on-line and via telephone.

Residential customers who want to make a

one-time payment, click on the link below

 https://ipn.paymentus.com/otp/stde/pwsa   

Commercial customers who want to make a one-time payment, click on the link below

     https://ipn.paymentus.com/otp/stde/pwsa_business   

To make a one-time telephone payment,

dial 1-866-837-9084.

 

 PWSA now offers one-time

payments on-line and vi

Contact Numbers

                    

Water and Sewer emergencies

(412) 255-2429

or (412) 255-2409

Customer Service:
PWSA
1200 Penn Avenue

Penn Liberty Plaza I
Pittsburgh, PA 15222
(412) 255-2423


Info@pgh2o.com

Learn About Our Customer Care

Apply For Zipcheck

Download Forms

 

PWSA Procedures Manual for Developers (pdf file)