One-Time Bill Payment

PWSA has partnered with Paymentus Corporation to offer our customers a remote payment option! You can now pay your PWSA water and wastewater charges on-line and via telephone.

Residential customers who want to make a one-time payment, click here

 

Commercial customers who want to make a one-time payment, click here

    

To make a one-time telephone payment, call 1-866-837-9084.

 

DYE TESTING ORDINANCE

On March 28, 2006, Pittsburgh City Council passed a Dye Testing Ordinance on behalf of PWSA. All city of Pittsburgh residents who wish to sell their property on or after July 5, 2006, must be in compliance with the Dye Testing Ordinance. 

For more information about the ordinance, go to our Dye Test section.


Evidence of Compliance Certificate - Dye Testing (pdf file)

Welcome to The Pittsburgh Water and Sewer Authority's (PWSA) web site.

PWSA provides water and wastewater services to approximately 250,000 consumers throughout the City of Pittsburgh and in surrounding areas. PWSA strives to achieve excellence in financial management, internal effectiveness and regulatory and environmental issues.

PWSA's vision is to provide water and wastewater services that meet or exceed regulations and customer expectations at the lowest possible cost. We encourage your comments about how we can better serve you.

 

ULS Line Warranty

Beginning January 1, 2010, PWSA customers will automatically receive unlimited coverage on your external water service line and your sewer lateral line with no dollar limit.  Repairs will include concrete work and paving. Your monthly water and/or wastewater bill will increase by $5.00 a month.  If you would like to opt-out of this service line protection plan, you will be fully refunded for all payments made within the first six (6) months of 2010.

If you wish to opt-out of Utility Line Security’s plan and have it removed from your PWSA bill, please click: ULS Opt-out.

To report problems to ULS, please call

1-866-998-7965 or click on the link below
report problems

To see the ULS brochure, click here

 

 

 PWSA now offers one-time

payments on-line and vi

The PWSA 2009

Water Quality Report

is Now Available

click here to download

 

PWSA Now Offers

Online Billing

You can now enroll in paperless billing. Save your stamps, checks, and the environment! Enroll now

                   

Water and Sewer emergencies

(412) 255-2429

or (412) 255-2409

Customer Service:
PWSA
1200 Penn Avenue

Penn Liberty Plaza I
Pittsburgh, PA 15222
(412) 255-2423


Info@pgh2o.com

Learn About Our Customer Care

Download Forms

 

PWSA Procedures Manual for Developers (pdf file)