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NOTICE

During the Good Friday holiday, Dispatchers and Operations will be available to respond to water or sewer emergencies Friday, April 3. If you experience an emergency, please call our 24/7 Emergency Dispatch at 412-255-2423 (Press 1).

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  5. Donate to the Hardship Grant Program & Help Those in Need

Donate to the Hardship Grant Program & Help Those in Need

The holiday season is often a time to celebrate what we’re grateful for and to lend a hand to our neighbors in need. Water is so essential that nobody should have to choose between paying their water bill and other expenses. That’s why, this holiday season, we encourage you to donate to the Hardship Grant Program.

The holiday season is often a time to celebrate what we’re grateful for and to lend a hand to our neighbors in need. From showering, to watering your plants, to staying hydrated – right down to the molecular level, where it enables the chemical reactions that occur in living cells – water is an essential life ingredient. 

Water is so essential that nobody should have to choose between paying their water bill and other expenses. That’s why, this holiday season, we encourage you to donate to the Hardship Grant Program.

Since 2018, the Hardship Grant Program has helped more than 1,350 Pittsburgh households maintain essential water services. It was established to provide income-eligible customers with annual cash assistance in the form of a credit on their PWSA bill. We’ve currently distributed more than $350,000 through the program and award an average household grant of $250.

Grants are dispersed to families with a gross household income that is at or below 150% of the Federal Poverty Level. This means that a family of four making $45,000 would qualify. Households can apply for a grant up to $300 every 12 months.

Help support your neighbors today by making a tax-deductible contribution to the Hardship Grant Program. To donate, visit dollarenergy.org/donations/pwsa. Before you submit your donation, please be sure that Pittsburgh Water & Sewer Authority is entered in the box titled “Put My Donation Towards.” This will ensure it is directed to our Hardship Grant Program. 100% of your donation goes directly to PWSA customers in need.

PWSA administers a variety of other Customer Assistance Programs to income-qualified residential customers, including the Bill Discount Program and Winter Shut Off Moratorium. For more information or to apply, visit www.pgh2o.com/cap.

 Donate to our Hardship Grant Program today! 

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