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Residential & Commercial Customers

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Residential & Commercial Customers Overview

Account & Billing Info

Understand your bill & water usage, update billing address or contact info

Rates

Learn about how we charge for our water & sewer services

Service Changes

Start or stop service, change water meters, water for gardens

Buying or Selling Property

Final bill application & dye testing requirements

Customer Assistance Programs

Learn about assistance programs for income-qualified residential customers

Pipe Ownership

Learn about water & sewer service line ownership

Backflow Device Testing

Requirements for waterline backflow prevention

Tips, Maintenance & Prevention

Helpful information for our customers

Don't have an account?
Sign up now
Other ways to pay
Don't have an account?
Sign up now
Learn how to set up usage alerts

Need a Permit?

Get residential permits for your home construction project.

Residential Permits

Tips, Maintenance & Prevention

Water Conservation
Leak Detection
Protecting Your Pipes
Lead Information
Water Discoloration
Backflow Prevention & Cross-Connections
Sewage Backups

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

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