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Residential & Commercial Customers

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Residential & Commercial Customers Overview

Account & Billing Info

Understand your bill & water usage, update billing address or contact info

Rates

Learn about how we charge for our water & sewer services

Customer Assistance Programs

Learn about assistance programs for income-qualified residential customers

Service Changes

Start or stop service, change water meters, water for gardens

Buying or Selling Property

Final bill application & dye testing requirements

Pipe Ownership

Learn about water & sewer service line ownership

Backflow Device Testing

Requirements for waterline backflow prevention

Tips, Maintenance & Prevention

Helpful information for our customers

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Need a Permit?

Get residential permits for your home construction project.

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Tips, Maintenance & Prevention

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Protecting Your Pipes
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Backflow Prevention & Cross-Connections
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412-255-2423
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PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

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