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Due to the COVID-19 pandemic, our downtown office at 1200 Penn Avenue is closed until further notice.

Pittsburgh Water and Sewer Authority

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Residential & Commercial Customers

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Residential & Commercial Customers Overview

Account & Billing Info

Understand your bill & water usage, update billing address or contact info

Rates

Learn about how we charge for our water & sewer services

Service Changes

Start or stop service, change water meters, water for gardens

Buying or Selling Property

Final bill application & dye testing requirements

Customer Assistance Programs

Learn about assistance programs for income-qualified residential customers

Pipe Ownership

Learn about water & sewer service line ownership

Backflow Device Testing

Requirements for waterline backflow prevention

Tips, Maintenance & Prevention

Helpful information for our customers

Don't have an account?
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Other ways to pay
Don't have an account?
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Learn how to set up usage alerts

Need a Permit?

Get residential permits for your home construction project.

Residential Permits

Tips, Maintenance & Prevention

Water Conservation
Leak Detection
Protecting Your Pipes
Lead Information
Water Discoloration
Backflow Prevention & Cross-Connections
Sewage Backups

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

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