Did you know that we call customers during water emergencies and outages? It is important to update your contact information so that we have the best number to reach you. You can add multiple phone numbers for your account, so your entire household is informed about our work.
Our focus in collecting this information is to:
- Ensure we can quickly reach you if we encounter a water quality concern.
- Alert you of planned outages or projects that will impact your neighborhood.
- Notify you of a scheduled interruption of service for non-payment.
We are committed to maintaining and protecting the confidentiality and privacy of our customers and will not share your information with third-party vendors.
You can update your contact information by submitting the webform below or calling Customer Service at 412-255-2423 (Press 5).