Report a Water or Sewer Emergency
If you are reporting an urgent water or sewer issue (such as low or no water pressure, a suspected water main break, or a sewage backup), please call our 24/7 Emergency Dispatch at 412-255-2423 (Press 1).
Report a Non-Emergency Issue
If you are reporting a non-emergency issue (such as billing or general questions), please submit the webform below. If you request a response, we will respond within two business days.
If you are having any difficulties completing tasks or accessing information on the new Customer Advantage Portal, you can submit your issue at pgh2o.com/customer-advantage-portal-issue-form.