Customer Advantage Portal Issue Form

Thank you for taking the time to share the challenges you are having with our new Customer Advantage Portal.  Your input is important, and we will work to resolve your issue as quickly as possible.  Please provide a description of the problem you are having, along with your name, service address, and contact information.  

You may also upload and attach screen shots to this form. Submitting screenshots of the issue allows PWSA to swiftly diagnose the problem.

Once submitted, the project team will review your issue and will work to improve your user experience. For more information about the Customer Advantage Portal, or to review our Frequently Asked Questions, please visit

Thank you for using the Customer Advantage Portal. We appreciate your patience.

- PWSA Customer Service

Information message

*Required Fields
*Your Name
Billing Address
Service Address
Do you have multiple accounts?
Maximum 3 files.
100 MB limit.
Allowed types: gif, jpg, png, svg.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.