Application for Refund | Pittsburgh Water & Sewer Authority

If you have a credit on your account, please submit the information in the webform below, or call Customer Service for assistance at 412-255-2423 (Press 5).

You can also print out this Application for Refund and email the completed form to info@pgh2o.com.

If the credit was the result of an overpayment, please mail the completed Application for Refund and attach a copy of the front and back of the check that created the credit. You can mail the completed form to:

Pittsburgh Water and Sewer Authority (PWSA)
ATTN: Customer Service
1200 Penn Avenue
Pittsburgh, PA 15222

Refunds under $500.00 require a minimum of four to six (4-6) weeks for processing. Refunds of $500.00 and greater require six to eight (6-8) weeks for processing.

The refund check will be issued to the name and address indicated on the form.

Online Application for Refund

*Customer 7 Digit Account Number

*Date

*Name (for refund check)

*Address (for refund check)

Address Line 1

Address Line 2

City/Town

State/Province

ZIP/Postal Code

*Phone Number

*Your Email Address

*Reason for requesting a refund

Overpayment

Adjustment to Account

Other

*I/We indemnify PWSA for any loss that may be incurred by acceding to this request.

*Electronic Signature

Sign above

*Signature Date

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