We are committed to ensuring that our customers receive timely and accurate bills. To achieve this goal, we have implemented an Advanced Metering Infrastructure (AMI) system that collects multiple remote reads per day, allowing for better leak detection, increasing billing accuracy, and improving customer service.
We will send you a letter if we are currently not receiving automatic reads from your water meter and cannot generate a bill based on actual meter readings. This may be due to a technical problem with the meter or connectivity issue between the meter and our systems.
Until we can gain entry into your property to repair the connection between your water meter and the remote meter reading device, please enter your current water meter reading using the online form below. You may also provide your meter reading by calling our AMI Department at 412-255-8920 Monday through Friday from 8:00 AM to 6:00 PM.
