Skip to main content

Pittsburgh Water and Sewer Authority

Home
  • Residential & Commercial Customers
    • Residential & Commercial Customers Overview
    • Account & Billing Info
    • Rates
    • Customer Assistance Programs
    • Service Changes
    • Buying or Selling Property
    • Pipe Ownership
    • Service Line Protection Programs
    • Backflow Device Testing
    • Tips, Maintenance & Prevention
  • Developers, Contractors & Vendors
    • Developers, Contractors & Vendors Overview
    • Bids & Opportunities
    • Consultant Outreach
    • Supplier Diversity Program
    • Permits
    • Developer's Manual & Standard Details
    • 2022 Business Development Series
  • Projects & Maintenance
    • Construction
    • Service Outages
    • Street and Sidewalk Restoration Schedule
    • Lead Line Replacement Programs
    • Common Construction Questions
  • Your Water
    • Your Water Overview
    • Water
    • Water Quality & Treatment
    • Water Reliability Plan
    • Water Equity
    • Sewer
    • Stormwater
    • Our Service Area
    • Lead Information
    • Educational Resources
  • About Us
    • About Us Overview
    • Board & Board Meetings
    • Executive Leadership
    • Careers
    • Mission, Vision and Core Values
    • Tap Into Pittsburgh Water
    • Finance
    • Environmental Compliance
    • Year in Review
    • Rules & Regulations
    • Contact Us
  • News & Events
    • News & Events Overview
    • Press Releases
    • Newsletter Articles
    • Events & Meetings
  • Search

What can we help you find?

Service Outages
Report an Issue
My Account
Don't have an account?
Sign up now
Other ways to pay

Breadcrumb

  1. Home
  2. News & Events
  3. Newsletter & Press
  4. Newsletter Articles
  5. CEO Briefing: 2021 Year in Review

CEO Briefing: 2021 Year in Review

PWSA Releases 2021 Year in Review Report
PWSA Chief Executive Officer, Will Pickering

PWSA is entering a new era – one with a renewed emphasis on public health, the environment, and our responsibility as steadfast stewards of the vital water services our region relies on each day.

There are lots of exciting projects underway at PWSA that directly support this evolution. While our work as public servants is never done, I’m confident the strategic priorities we’ve been undertaking will help us to further transform our water system while rebuilding trust with the public we serve.

Our second annual Year in Review highlights the work we’re undertaking to support our transformation into a trusted community utility partner. Some highlights of this report are shown in our main article – but there’s much more!

We invite you to visit our Performance page to learn even more about our 2021 accomplishments.

Print This Page
Share
  • email
  • twitter
  • facebook

Related Newsletters

young child watering flowers

Newsletter

Water Wise: Capturing and Repurposing Graywater

04/2026 -
Learn how "graywater," or wastewater generated from household activities, can be captured and reused in and around your home to save money and conserve fresh water.
CAP

Newsletter

Customer Assistance Program Updates: What to Know

04/2026 -
Pittsburgh Water’s PGH2O Cares team discusses the everyday impacts of our Customer Assistance Programs and the latest updates meant to keep water services affordable and accessible.

Sign Up for Our Newsletter

Media Inquiries

Please call our 24/7 Media Line 412-430-3898 

PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

Follow Us

Footer First Column

  • Check Your Usage
  • Update Your Contact Info
  • Service Outages
  • Rules & Regulations
  • Privacy Policy

Sign Up for Our Newsletter

Footer Second Column

  • Residential & Commercial Customers
  • Developers, Contractors & Vendors
  • Projects & Maintenance
  • Your Water
  • About Us
  • News & Events
Copyright © 2026 Pittsburgh Water
Powered by Interpersonal Frequency I.F. Logo