Skip to main content

Pittsburgh Water and Sewer Authority

Home
  • Residential & Commercial Customers
    • Residential & Commercial Customers Overview
    • Account & Billing Info
    • Rates
    • Customer Assistance Programs
    • Service Changes
    • Buying or Selling Property
    • Pipe Ownership
    • Backflow Device Testing
    • Tips, Maintenance & Prevention
  • Developers, Contractors & Vendors
    • Developers, Contractors & Vendors Overview
    • Bids & Opportunities
    • Consultant Outreach
    • Supplier Diversity Program
    • Permits
    • Developer's Manual & Standard Details
    • 2022 Business Development Series
  • Projects & Maintenance
    • Projects & Maintenance Overview
    • Service Outages
    • Search All Projects
    • Planning & Future Projects
    • Construction Projects
    • Water Main Replacement
    • Lead Line Replacement Programs
    • Common Issues & Questions
  • Your Water
    • Your Water Overview
    • Water
    • Water Quality & Treatment
    • Water Reliability Plan
    • Water Equity
    • Sewer
    • Stormwater
    • Our Service Area
    • Lead Information
    • Educational Resources
  • About Us
    • About Us Overview
    • Board & Board Meetings
    • Executive Leadership
    • Mission, Vision and Core Values
    • Tap Into Pittsburgh Water
    • Careers
    • Finance
    • Environmental Compliance
    • Year in Review
    • Rules & Regulations
    • Contact Us
  • News & Events
    • News & Events Overview
    • Press Releases
    • Newsletter Articles
    • Events & Meetings
  • Search

What can we help you find?

Service Outages
Report an Issue
My Account
Don't have an account?
Sign up now
Other ways to pay

Breadcrumb

  1. Home
  2. News & Events
  3. Newsletter & Press
  4. Newsletter Articles
  5. A call to PA One Call before you dig keeps you safe

A call to PA One Call before you dig keeps you safe

Protect yourself, your neighbors, and assets by calling PA One Call.
PA One Call Logo

For many of us, the beginning of summer marks the beginning of home and yard projects. 

Please remember that, if the work you’re doing requires any digging or excavating, performed either by you or a contractor, state law requires that you notify PA One Call (8-11) online at least three days prior to beginning the work. This means any amount of digging. 

This is to protect the safety of yourself, your neighbors, and seen and unseen infrastructure. 

That's because there are likely underground structures – like telephone cables, power lines, cable TV lines and gas, water, sewer, and petroleum pipes – in the vicinity of where you may need to dig. The odds that you, a contractor, or an excavator will move something besides dirt is a real risk. 

In other words: What you can't see can hurt you. Not only is there an immediate physical 
risk from striking a gas pipe. One could also damage a water or sewer pipe, potentially impacting service in the area. 

A whole range of homeowner resources, which will help you navigate this law and process, are available on the Pennsylvania 811 website. Please be sure to reference that website as you're gearing up for your summer projects. There are plenty of fine details included in the process. For instance, if a homeowner is working with a contractor or excavator, that entity should contact PA One Call in order to be protected under the law. 

Protect yourself, your neighbors, and your assets by visiting www.pa1call.org.

Print This Page
Share
  • email
  • twitter
  • facebook

Related Newsletters

Chief Engineering Officer Rachael Beam interview

Newsletter

4 The Record: Pittsburgh Water

07/2025 -
CEO Will Pickering and Chief Engineering Officer Rachael Beam talk critical infrastructure projects, importance of water quality, and the One Water Summit taking place this week.
Group hydrating

Newsletter

Water Wise: Drink Up!

06/2025 -
Hydrate with tap water you can trust.

Sign Up for Our Newsletter

Media Inquiries

Please call our 24/7 Media Line 412-430-3898 

PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

Follow Us

Footer First Column

  • Check Your Usage
  • Update Your Contact Info
  • Service Outages
  • Rules & Regulations
  • Privacy Policy

Sign Up for Our Newsletter

Footer Second Column

  • Residential & Commercial Customers
  • Developers, Contractors & Vendors
  • Projects & Maintenance
  • Your Water
  • About Us
  • News & Events
Copyright © 2025 Pittsburgh Water
Powered by Interpersonal Frequency I.F. Logo