PWSA is preparing for another busy construction season that’s soon to be underway. Now’s a perfect time to update or verify your contact information so you’re alerted to construction activity happening near you.

Easily update your contact info:

Visit our Update Contact Information website or Customer Advantage Portal to add or remove phone numbers and emails from your account. Tenants renting a property can also add their contact information to stay up to date on work impacting their home. PWSA sends robocalls to notify residents of construction activity, water service outages associated with construction, and community meetings.

We also use robocalls to alert customers to time-sensitive activity impacting water usage like water main breaks and boil water advisories.

If you would like to receive these important notifications, please make sure we have your most current contact information. It only takes a minute and can easily be submitted online using the available forms.

Visit pgh2o.com for more info:

To view active or upcoming construction projects happening in your neighborhood, check out our searchable Project Map. You can search by street or neighborhood or enter your address to find projects nearby.

We also post active and upcoming service outages to our website. For the latest activity, please visit our Service Outages portal.

Talk to a PWSA team member:

Call our 24/7 Emergency Dispatch line at 412-255-2423 if you experience a water, sewer, or stormwater emergency.

For information or questions about lead service line projects, contact our Lead Help Desk at 412-255-8987 or by emailing LeadHelp@pgh2o.com.

For other general project questions, contact Construction Communications Project Manager Mora McLaughlin at mmclaughlin@pgh2o.com.