Thanks to all the Currents readers who responded to our satisfaction survey!
After analyzing the data, we are pleased to have received a total of 50 respondents who took the time to provide their insights and feedback on our monthly newsletter.
The survey shows that 54 percent read the publication on a monthly basis. The most popular section, at 77 percent readership, is our front-page article, which features the most recent and important news of the month.
Rounding out the top three most popular sections are the Engineering and Construction Report, followed by a third-place tie between PWSA in the Community and PWSA in the News, both of which were selected by 57 percent of respondents. Also of note is the fact that we received 192 comments regarding the topics in Currents, meaning that a considerable amount of you are reading multiple articles per issue!
We are grateful for the many readers who left specific suggestions concerning how we can improve our content to better accommodate your unique interests.
Due to your input, we are currently considering a variety of new approaches to the content that keeps you informed of all things PWSA. In this issue, you will notice that our Engineering and Construction section will now feature projects by council district (page 9) to acknowledge several comments that we should have more focus on projects in specific neighborhoods.
Please keep reading as we continue our efforts to best educate you about our organization-wide improvements!