To request a kit, fill out the form below or contact the Lead Help Desk at LeadHelp@pgh2o.com or 412-255-8987 . Please include your name, mailing address, and phone number with your request.
Kits are only for PWSA water customers. If you are a PA American Water or Wilkinsburg- Penn Joint Customer, please contact their customer service departments for lead testing. PA American Water can be reached at 1-800-565-7292 and Wilkinsburg-Penn Joint at 412-243-6200.
Allow 10-14 business days from the time of your request for your kit to arrive via mail. The kit includes pre-paid return shipping to the laboratory. Results take approximately 4-6 weeks for processing and will be shared via mail or email.
If your test comes back with elevated lead levels, a free water filter pitcher certified to remove lead will be provided.