Our Water Future

At the Pittsburgh Water and Sewer Authority, we take water stewardship seriously and are making the needed investment to provide customers with safe and reliable water services. 

From 2018 to 2020, we will more than triple the amount of investment in our overall water system in these critical areas:

  • Aggressively replacing lead service lines
  • Improving our drinking water treatment and the pipe system that delivers water to our customers
  • Rebuilding aging sewer lines
  • Designing innovative stormwater projects to reduce pollution and sewer overflows

Last year was our most productive year ever. We invested over $100 million on capital improvements and are poised to spend over $200 million in 2020. We have gained momentum on critical water infrastructure projects and must continue this investment to create a modern water system that current and future residents can count on.

Over the next few years, we will make further progress on critical water projects. These include improvements to security and backup power systems at the Aspinwall Water Treatment Plant, constructing new large-volume water mains, retrofitting existing sewer lines, and building new stormwater infrastructure. We are on the right path and are proud to provide Pittsburgh with the water services it expects and deserves.

Visit the project pages on our website to learn more about the work we are doing on our overall water system and in neighborhoods throughout Pittsburgh. You can also explore our recent Capital Improvement Program to understand the investment we will make over the next several years.

Rate Proposal

With this investment come the need for additional revenue, the majority of which comes from the rates our customers pay. In March, we are submitting a multi-year rate plan to the Pennsylvania Public Utility Commission (PUC). Pending their review and approval, the new rates may go into effect next January. 

In our rate proposal, we are requesting an additional $43.8 million in 2021 and $12.6 million in 2022. Included in this amount is a request for a Distribution System Improvement Charge (DSIC) assigned at 10 percent of the fixed monthly charges. The DSIC provides utilities with the ability to place a small surcharge on a customer’s monthly bill. The funding goes towards PUC-approved upgrades like water and sewer main replacements.

What does this mean for customers?

Currently, a typical residential customer using 3,000 gallons of water pays $72.49 per month. If our request is approved by the PUC for next year, this would increase to $86.31 or by $13.82 per month. 

Requested Rates - Residential Customers

Minimum Charges

Monthly Usage Charges

2020 Existing Water

2020 Existing Sewer 2020 Existing Total 2021 Proposed Water 2021 Proposed Sewer 2021 Proposed Total Monthly Impact $
5/8" 1 $27.27 $8.28 $35.55 $29.11 $10.85 $39.95 $4.40
5/8" 3 $49.35 $23.14 $72.49 $58.15 $28.16 $86.31 $13.82
5/8" 5 $71.43 $38.00 $109.43 $87.19 $45.47 $132.66 $23.23
5/8" 7 $93.51 $52.86 $146.37 $116.23 $62.79 $179.01 $32.64
5/8" 12 $148.71 $90.01 $238.72 $188.83 $106.07 $294.90 $56.18
1" 20 $255.42 $151.27 $406.69 $324.50 $174.64 $499.14 $92.45

Minimum charges are based on a customer's meter size. The typical residential customer has a 5/8 inch meter.

Customer Assistance

To help balance these increases, we are also expanding our Customer Assistance Programs.  These programs provide financial relief to income-qualified customers who are having difficulty paying their water and sewer bill. If approved by the PUC, we will provide a 100 percent discount on fixed water charges on your water bill. You can learn more about our customer assistance programs at www.pgh2o.com/CAP. 

Requested Rates - Customers Eligible for Bill Assistance

Minimum Charges

Monthly Usage Charges

2020 Existing Water

2020 Existing Sewer 2020 Existing Total 2021 Proposed Water 2021 Proposed Sewer 2021 Proposed Total Monthly Impact $
5/8" 1 $6.82 $2.07 $8.89 $0.00 $0.00 $0.00 -$8.89
5/8" 2 $17.86 $9.50 $27.36 $14.52 $8.66 $23.18 -$4.18
5/8" 3 $28.90 $16.93 $45.83 $29.04 $17.31 $46.35 $0.53
5/8" 4 $39.94 $24.36 $64.30 $43.56 $25.97 $69.53 $5.23
5/8" 5 $50.98 $31.79 $82.77 $58.08 $34.63 $92.71 $9.94

Minimum charges are based on a customer's meter size. The typical residential customer has a 5/8 inch meter.

 

Learn More

RAW Talk February 2020: Consistent investment in our infrastructure is beneficial to everyone. In this month's RAW Talk, Executive Director, Robert A. Weimar discusses our progress and the momentum that is needed to meet customers' expectations.

Press Release: PWSA Submits Multi-Year Rate Increase to the Pennsylvania Public Utility Commission